AML and KYC Policy

The following is Appendix to the general Terms and Conditions and sets out the Anti-Money Laundering (AML) & Know Your Customer (KYC) Policy established by our Company.

The Company is committed to complying with all applicable laws and regulations related to anti-money laundering (AML) and countering the financing of terrorism (CFT). We acknowledge our responsibility to prevent the use of our services for illicit activities and we are subject to the supervision of the competent supervisory authority, the Financial Intelligence Analysis Unit (FIAU). Our AML/CFT policies and procedures are regularly reviewed and updated to ensure they remain effective and in line with current regulations.

The Company maintains a strict policy against money laundering and other fraudulent activities, which are prohibited under all circumstances. In order to comply with our AML/CFT obligations, we require all players to provide accurate and up-to-date information when registering and using our services. We may use this information to conduct due diligence checks, including public searches and third-party verification, to verify the information provided. Failure to provide accurate and up-to-date information may result in the closure of the player account and forfeiture of funds in accordance with our policies and regulatory requirements.

Customer Identification Program:

The Company requires all customers to provide valid identification documents before they can participate in any gambling activities or transactions. These documents include government-issued identification, such as a passport or driver's license, and proof of address, such as a utility bill or bank statement.

Upon registration, the user is given a 30-day period to complete the account verification process. Failure to verify the account within this timeframe will result in the account being restricted, which may limit the user's access to certain features and functionalities.

The account registration must be done personally and exclusively for individual use. Any attempt to transfer or share the account with another person will constitute a violation of the terms and conditions. As a consequence, the player account will be subject to lockout and any remaining balance will be withheld.

Verified Account Withdrawal Policy

Withdrawals are exclusively available to verified accounts. Only those users who have completed the necessary verification process and have had their accounts successfully verified are eligible to request withdrawals.

Enhanced Due Diligence:

The Company may conduct enhanced due diligence (EDD) on certain customers, such as those who are considered high-risk, to ensure that they are not involved in money laundering or terrorist financing activities. EDD may include additional verification procedures, such as site visits or third-party checks.

Ongoing Monitoring:

The Company conducts ongoing monitoring of customer accounts and transactions to identify any suspicious activity. This includes monitoring for unusual or large transactions, as well as transactions involving high-risk countries or individuals. In order to identify any potential illicit activities, the Company maintains monitoring of all player transactions that exceed 10,000 USD within a 24-hour period. This measure is taken to ensure the integrity of all transactions and to mitigate any possible risks or fraudulent behavior.

Reporting:

The Company strictly adheres to all reporting requirements regarding suspicious activities and transactions, including the mandatory reporting to relevant regulatory authorities. This ensures that the company operates in accordance with all applicable laws and regulations and is committed to maintaining a secure and safe environment for its users.

Employee Training:

To ensure that all employees are equipped to identify and handle potential suspicious activities, The Company provides regular training sessions on Anti-Money Laundering (AML) and Know Your Customer (KYC) policies and procedures. These training sessions are designed to educate employees on their responsibilities and to keep them updated on any changes or updates to the policies and procedures.

Record Keeping:

The Company maintains all customer identification and transaction records for the required period of time as per applicable laws and regulations.

Compliance Officer:

The Company has a designated compliance officer responsible for ensuring that all AML and KYC policies and procedures are implemented and complied with.

Third Party Obligations:

The Company requires all third-party service providers to comply with AML and KYC policies and procedures and to provide relevant information and reports as required by law.

Review and Update:

The Company reviews and updates its AML and KYC policies and procedures on a regular basis to ensure that they remain effective and up-to-date.

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BF Games
Bgaming
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Cool Games
Dragongaming
Eagaming
Endorphina
Evolution
Evoplay
Ezugi
Funky Games
Funta Gaming
Gameart
Gamesinc
KA gaming
Lucky Streak
Mascot
Netent
Platipus
Playstar
Quik
Red Tiger
Rival Powered
Saucify
Smartsoft
Spadegaming
Spinthon
Spribe
Superlotto
Swintt
Tpg
Yggdrasil
Zeus Play

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21Bets
21Bets (hereinafter referred to as the 'Website') is held and operated by Famagousta B.V., a company registered in Curacao with the Commercial Register of Curacao No. 152449 and having its registered address at Schout Bij Nacht Doormanweg 40, Damacor, P.O Box 4745, Curacao (the 'Company'). Payment processor is Fodenmacko Trading Co Limited (reg. nr. HE309248) a company having its registered address at Lefkonos 22, 2nd floor, Strovolos 2064, Nicosia, Cyprus. The Company is licensed and regulated by Kahnawake Gaming Commission, License Number: 00939 (issued 5 April 2023).
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